What is the Ansova difference? It is in our touch; we are all about fine-details and personalized touch. We don’t strive to be the biggest in luxury travel, we strive to offer you the absolute very best. We curate an authentic travel experience, unique to your travel wants and needs, through a thoughtful and personalized interaction with each guest. None of our journeys conclude without you receiving an additional, unexpected “and” that makes your trip a truly unforgettable experience. What is a private, tailor-made tour? A private tour means you are provided with a private, personal travel consultant from beginning to end, a private driver, private guides and private tours. You will not share a tour with other travelers. This means you can do exactly what you want, when you want to and how you want to. Your tours will be designed just for you, from the kind of activities you enjoy and to the length you prefer. What is the best time to travel? Refer to the “Best time to go” link on the following pages: Vietnam Laos Cambodia Thailand What kind of support can I expect along the way? Ansova is there for you every step of the way from the beginning stages of planning your journey until you return home. Our travel consultants will work with you directly to design your trip from scratch to perfectly suit your wants and needs. Nothing about Ansova’s trip design falls into the cookie-cutter travel category. In planning your trip, we need to first learn as much about our clients likes, dislikes, wants and needs. We want to know what is important to you from window or aisle seat to sitting poolside or a rigorous hike. Our support does not end there; our travel consultants will not only be with you for the planning stages but also as you travel. As mentioned above we will be available to you with 24-hour support to answer any questions, give recommendations or make a reservation. For more information email contact@ansovatravel.com or send us an inquiry through our website. How long have you been doing this? Collectively we have more than 50 years of experience working with high-end luxury travel. How much will my trip cost? The cost of your trip depends on what kind of experiences you would like to get out of your trip. Details that will affect the cost of your trip include; how you prefer to travel, what kind of hotel or resort you would like to stay in and what sort of activities you would like to engage in. For more information email contact@ansovatravel.com or send us an inquiry to start planning your one-of-a-kind trip. How can I get in touch with Ansova? We provide you with 24-hour on the ground support. Our regional managers are on call and may check-in with you when you when you are in their hometown. Upon your arrival or the morning after we will give you a call to ensure everything about your trip thus far has gone off without a hitch. We will keep in touch with your guides to ensure everything is going smoothly, always. You can get in touch with our team at contact@ansovatravel.com How about your guides? Our director, a veteran tour guide, personally selects regional experts and local guides. We select the best in their field of expertise who all share a common quality, passion for their job, craft or hobby. Our local guides and tour directors bring you more than just fact-based journeys. Their extensive knowledge combined with vibrant story-telling skills, provide you with immersive and authentic cultural experience. How many guides will I have? We will provide you with as many guides in different destinations as necessary to provide you with an experience of the highest standards. Should I purchase travel insurance? We highly recommend that you purchase travel insurance at the time of booking. Do I need a Visa? Refer to the “Visa & Passport” link on the following pages: Vietnam Laos Cambodia Thailand What if I need medical attention on the trip? In the unlikely case that you will require medical attention on your trip Ansova will be with you every step of the way; from guides staying by your side the whole time to ensuring that your trip continues without a hitch! What kind of trip information does Ansova provide? Weeks before your departure, you’ll receive our detailed ‘pre-trip’ journey planner. We let you know what the weather’s like, what to pack, how to negotiate a taxi ride if need be, suggested reading for the road and a range of information that will help you prepare for your journey. This is not a guidebook; it is concise and specifically related to your individual journey with us. Your travel designer is also available online to answer any last-minute questions about packing, shopping, or simply to book a dinner reservation in your arrival city. Think of us as your concierge on the other end of your email. What type of clothing should I pack? As stated above, we will send you a pre-trip journey planner, weeks before your departure. This concise guide specifically designed for your individual trip, will include a packing list. Your travel consultant will also be available for any questions you may have. You may also refer to our general packing list *insert hyperlink once it is done* or send us an email with any questions to contact@ansovatravel.com Do I need to get any immunizations before my trip? No Vaccines are required to enter Vietnam, Laos, Cambodia and Thailand. However, we advise you to consult a health care provider or visit a travel health clinic preferably six weeks before your trip. For additional resources you may check the vaccines and medicines lists from the US Center for Disease Control and Prevention: Vietnam, Laos, Cambodia, Thailand How can I make my payment? We accept payment by wire transfer or from one of the three major credit cards: Visa, American Express and MasterCard. For credit card payments we will provide you with a payment link and you will make the payment on line yourself. We do not collect any credit card information.